Privacy Policy

Chaney Fitness (“Chaney Fitness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the information we collect, how we use and share it, and the choices you have. By using our website or services, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, such as when you fill out a form, request a consultation, purchase services, or communicate with us. This may include:

• Name
• Email address
• Telephone number
• Address or general location
• Fitness goals and preferences
• Information submitted through consultation and intake forms
• Purchase and payment-related information
• Communications you send to Chaney Fitness
• Fitness and wellness information you voluntarily provide
• Website usage information

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• General website usage information
• Cookies and similar technologies

How We Use Information

We may use the information we collect to:

• Respond to inquiries
• Schedule consultations
• Provide personal training
• Provide small-group training
• Provide online and virtual training
• Communicate with clients
• Process purchases
• Provide customer support
• Personalize our services
• Improve our website
• Analyze website usage
• Measure advertising performance
• Conduct marketing
• Maintain security
• Prevent fraud
• Comply with applicable law

Advertising and Analytics

We may use third-party advertising and analytics platforms to understand how our website is used and to promote our services. These may include platforms such as Meta (Facebook and Instagram), Google, and other analytics and advertising providers.

These providers may use cookies, pixels, tags, and similar technologies for purposes such as:

• Advertising measurement
• Website analytics
• Retargeting
• Audience creation
• Marketing performance

SMS Communications

We may collect and use your telephone number when you voluntarily provide it and consent to receive SMS communications. For more detail, see our SMS Terms & Conditions. Your consent to receive marketing text messages is not a condition of purchasing any service.

Email Communications

We may use your email address to send service-related messages (such as scheduling and account communications) and, where permitted, promotional messages. You can opt out of promotional emails at any time by following the unsubscribe instructions in those messages.

Information Sharing

We may share information with service providers that help us operate our business, such as:

• Payment processors
• Website providers
• Hosting providers
• Scheduling platforms
• Email providers
• SMS providers
• CRM and customer management platforms
• Analytics providers
• Advertising platforms
• Professional advisors

We may also share information when required by law or to protect our rights, safety, or property. Chaney Fitness does not sell your personal information for money.

Payment Information

Payments are processed by third-party payment processors. Those processors handle your payment details, and Chaney Fitness generally does not need to store complete credit card information.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary for business, legal, accounting, security, and service purposes, and to comply with applicable law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include:

• Access to the information we hold about you
• Correction of inaccurate information
• Deletion of your information
• Information about our data practices
• Opting out of certain targeted advertising where applicable
• Withdrawing consent for certain communications

To make a request, contact us using the information below. We will respond consistent with applicable law.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Third-Party Websites

Our website may link to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of our website or services after changes take effect means you accept the updated policy.